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Hotel Indigo Brussels - City, An Ihg Hotel, Brussels
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Key details
About the Hotel
Place Charles Rogier 20,
Brussels,
Belgium,
1210,
Brussels Region
Hotel Indigo Brussels - City is a green oasis located in the bustling neighborhood of Sint-Joost-ten-Node. The hotel's vibrant design draws inspiration from the nearby Botanical Gardens. With 284 renovated rooms, the hotel seamlessly blends modern luxury with local culture.
Location
Situated within walking distance from key attractions in Brussels, the hotel is easily explored on foot. Rogier metro station and North train station are nearby, connecting guests to transportation options including the airport. The surrounding area features a mix of green spaces and urban environments, enhancing the overall experience.
Rooms
Standard rooms feature a plush queen bed and are fully equipped for comfort. Each room is designed with botanical influences, promoting relaxation. Sleek en-suite bathrooms and custom-designed furniture enhance the aesthetic appeal. Accessible rooms accommodate guests with diverse needs, ensuring inclusivity.
Eat & Drink
SERRA, the ground floor restaurant, emphasizes slow-food and sustainable dining with an eco-conscious philosophy. The menu includes organic, locally sourced ingredients aimed at healthy eating. Guests can enjoy the casual dining atmosphere while experiencing creativity through worldly flavors. An inviting bar offers cocktails and beverages, enhancing the dining experience.
Leisure & Business
An Urban Fitness center is accessible for guests, featuring various exercise machines and weights. A sauna and relaxation area are available for additional wellness options. Meeting rooms offer flexible spaces for events, combining creativity and green elements for a unique setting. Wireless internet and catering services support business needs efficiently.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Serene Ambiance
The hotel exuded a calming atmosphere, enhanced by delightful scents and the soothing sound of chirping birds in the corridors.view full review
Relaxing Sauna
The sauna was a perfect way to unwind after a day of sightseeing, with a refreshing warmth that truly rejuvenated me.view full review
Breakfast Bliss
The breakfast buffet was a highlight of my stay, featuring a wonderful selection and freshly cooked omelettes that kept me full for hours.view full review
Spacious Comfort
My room was delightful, spacious and impeccably clean, boasting an extremely comfortable bed that ensured a restful night’s sleep.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Night club
Sauna
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Place Charles Rogier 20,
Brussels,
Belgium,
1210,
Brussels Region
Map view
street view
Place Charles Rogier 20,
Brussels,
Belgium,
1210,
Brussels Region
City landmarks
Square
Grand Place
4000 ft
Monuments and Landmarks
Manneken Pis
5000 ft
Mall
Royal Gallery of Saint Hubert
3900 ft
Art object
Jeanneke-Pis
3700 ft
Church
Saint Michael and Gudula Cathedral
4100 ft
Public Building
Museum of the City of Brussels
4300 ft
Monuments and Landmarks
Congress Column
3000 ft
Palace
Royal Palace of Brussels
1.4
mi
Museums
Belgian Comic Strip Center
2300 ft
BrusselsBelgium
Rue des Bouchers
3400 ft
Museums
Royal Theatre Toone
3800 ft
Museums
Musical Instruments Museum
1.1
mi
Public Building
Parlamentarium
1.3
mi
Museums
Royal Museums of Fine Arts of Belgium
1.2
mi
Museums
Brewery Museum
4400 ft
Pl des Palais
Brussels Park
5100 ft
BrusselsBelgium
Mont des Arts
5200 ft
Church
Saint Catherine Church
3200 ft
Museums
Costume and Lace Museum
4600 ft
Parks
Parc du Cinquantenaire
1.7
mi
Art object
Palace of Charles of Lorraine
1.3
mi
Palace
Palace of Coudenberg
1.1
mi
Museums
Toy Museum
2600 ft
Public Building
National Bank of Belgium Museum
2900 ft
Public Building
Law Courts of Brussels
1.4
mi
Historic Site
Halls of Saint-Gery
4700 ft
Museums
Magritte Museum
1.1
mi
Rue de la Tete d'Or 9/11
Museum of Cocoa and Chocolate
4300 ft
Nearby
Church
Church of Notre-Dame Du Finistere
1700 ft
Mall
Rue Neuve
1500 ft
Restaurants
Serra
100 ft
Karel Rogierplein 20 Place Charles Rogier
Crescendo Restaurant
500 ft
Place Rogier Sheraton Brussels Hotel - 1st Floor
Boston Steak House Rogier
1100 ft
Place Charles Rogier 6
La Belle Epoque
500 ft
Rue du Progres 5
Streetpecker
1300 ft
Place Charles Rogier 3 Karel Rogierplein 3
Brussels Grill
900 ft
Avenue du Boulevard 21 Saint Josse
Rest-O-Bar
900 ft
Sheraton Hotel 3 Place Rogier
Pizza Hut
800 ft
Bvd du Jardin Botanique,
Il Convivio
700 ft
Boulevard du Jardin Botanique 35
Maison du Dragon Restaurant
800 ft
Bd. Adolphe Maxlaan 146-160
O2 Lounge Bar
800 ft
Avenue du Boulevard 17
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Comfortable bed
Inadequate room maintenance
Price value discrepancy
7.2/10
Very good
Rooms
6.7
Location
7.8
Service
7.6
Dining
6.7
Guest reviews
7.2/10
based on 26 review
8.5
8.5/10based on 7516 review
Raymond
United Kingdom,
May
2024
7.0/10
My stay at the hotel was quite pleasant overall. The rooms were nice with a big desk, perfect for my trip, although the view was not great and there was a bit of dust around. The location was convenient for shopping and dining, but the view outside was not impressive. The dining experience was decent, with a good selection of food, but there were some issues with the coffee machine. The service was varied but mostly friendly, except for one staff member's advice about visiting Bruges.
Rooms
7.0
The rooms were nice with a big desk for working, but the view was not great, and there was some dust present.
Service
6.0
The service was friendly overall, but there were some mixed experiences with different staff members.
Location
8.0
The location was good for shopping and dining within walking distance, but the view outside was not remarkable.
Dining
7.0
The dining experience was decent, with a good selection of food but some issues with the coffee machine.
Facilities
7.0
Chris
United States of America,
April
2024
6.2/10
The hotel was overlooking Rogier Square where the ongoing building works were a bit bothersome initially. The rooms were really tiny and in need of refurbishment, not meeting the expected standards for the price paid.
Rooms
5.0
The rooms were really tiny, making it difficult to move around with a double bed squashed in. The view of the building construction opposite was disappointing.
Service
9.0
The service was exceptional, with staff being extremely efficient and helpful. The Front Desk Manager went above and beyond, taking on multiple roles to ensure an enjoyable stay.
Location
7.0
The location is very good, close to trains and metro stations. You can easily walk to popular areas from there.
Dining
5.0
The dining experience was normal, not meeting the standards of other Hilton hotels. Limited breakfast options and long queues for the coffee machine were a downside.
Facilities
Frederick
United Kingdom,
March
2024
6.8/10
Staying at the hotel had its positives and negatives. The rooms were modern and well-equipped, yet there were some cleanliness issues and maintenance issues like a broken bed and holes in the ceiling. The location was convenient for business and sightseeing, although the area could be unpleasant at night. The service was commendable, but there were instances of confusion and delays. Overall, a mixed experience with room for improvement.
Rooms
5.0
The rooms were modern and had all facilities, but cleanliness was subpar with visible grime and maintenance issues.
Service
7.0
The service was efficient overall, with some exceptional moments of kindness, but occasional delays and mix-ups were noted.
Location
8.0
The location was convenient for business and tourist spots, but it was highlighted that the area could be unpleasant at night.
Dining
7.0
Facilities
The facilities provided good options such as room service and housekeeping.
Joe
United Kingdom,
March
2024
8.2/10
I had a mixed experience at this hotel. The rooms were a bit cramped, making it tough to move around and get out of bed easily, but the option to change rooms was appreciated. On the bright side, the rooms were spacious, had a lovely bathroom, and the beds were cozy and comfortable.
Rooms
7.0
The rooms were a bit tiny, but the bed was comfy and the bathroom was nice.
Service
9.0
Despite a small hiccup with our booking, the staff was extremely professional and helpful throughout.
Location
8.0
The hotel's location was very central and convenient, close to public transportation options and within walking distance to key tourist spots.
Dining
8.0
The dining experience was delightful with plenty of food options, although a touch on the pricey side.
Facilities
9.0
The hotel offered a range of facilities and services, making the stay comfortable and convenient.
Mark
United Kingdom,
March
2024
6.6/10
I found the hotel to be under average regarding room comfort but had excellent facilities. The service was courteous and helpful, although sometimes limited by trainees. The location was lovely, perfect for a relaxing stay in central Brussels. The dining experience had room for improvement and was a bit overpriced. Overall, the hotel offered good value for money with some drawbacks.
Rooms
7.0
The rooms should be your 'home from home,' offering a safe, mini-fridge, Nespresso machine, and included toiletries.
Service
7.0
The staff still proceeded with the check-in instantly and were generally helpful and courteous, though mainly trainees.
Location
8.0
The location is lovely, just 5 minutes walk from Brussels Nord station, with convenient access to metro and nearby attractions.
Dining
5.0
The dining experience was an absolute con due to limited selection and overpriced dishes.
Facilities
7.0
The hotel offers good facilities but could improve the dining options.
Peter
United Kingdom,
January
2024
6.6/10
The hotel offers modern rooms with LCD TV and standard amenities, featuring a comfortable bed and a nice small bathroom. However, the rooms need redecoration and tend to be too warm despite attempts to adjust the temperature. While the tile grouting behind the bath taps is visible, the Manager acknowledged the need for improvement, yet compensation with points seemed inadequate considering the room rates.
Rooms
7.0
The rooms have a modern décor with LCD TV and standard amenities, including a comfortable bed and a nice small bathroom.
Service
6.0
Despite the absence of a receptionist, the service was a bit rushed and stressful. However, the staff was able to recommend a great restaurant for mussels and chips, showing a willingness to assist. I would consider staying at this hotel again.
Location
8.0
Situated in what used to be one of Brussels' main squares, the hotel boasts an excellent location, especially being close to Bruxelles-Nord station, making it ideal for exploring central Brussels and its attractions. However, efficiency in the restaurant area was lacking.
Dining
5.0
The dining experience, although costly at 180 euros, provided regular meals consisting of scrambled eggs, bacon, sausage balls, potato balls, beans, and boiled eggs. While comparable, the offering fell short compared to other hotels in the area.
Facilities
7.0
The hotel offers standard facilities such as room service, dry cleaning, housekeeping, and laundry, as well as a welcome drink, tours/ticket assistance, and a happy hour.
Great location
Inadequate room maintenance
Benjamin
United States of America,
January
2024
7.4/10
My stay at the hotel was pleasant overall. The rooms were big enough for a family of 4, with a breakfast offering lots of choices. The staff was very friendly, and decorations were ready upon our late arrival at 9 pm. However, the rooms are extremely small, the bathtub is tiny and awkwardly shaped, and the view from our room was of an indoor staircase without natural light.
Rooms
7.0
The rooms were big enough for a family of 4 and the breakfast had plenty of choices. The staff was really friendly, and the decorations added a nice touch upon our late arrival.
Service
8.0
The staff was outstanding in their helpfulness and friendliness. They even went the extra mile to arrange a taxi pick-up for me the next morning. However, there seemed to be a lack of basic customer service training in some areas.
Location
9.0
The hotel is conveniently located, within walking distance to Grande Palace and near two major train stations. It's also close to the main shopping areas and Brussels sights.
Dining
6.0
The dining experience had its ups and downs - breakfast was good but with limited variety, and the service was not the friendliest. However, the buffet offered a rich selection of delicacies to cater to different tastes.
Facilities
7.0
The facilities at the hotel were sufficient, offering room service, dry cleaning, housekeeping, and tours/ticket assistance.
Friendly staff
Tiny bathtub
Rose
United Kingdom,
December
2023
7.8/10
I stayed on the 8th floor, and the room was very clean and nicely furnished. However, the layout made it a bit challenging to move around comfortably. The service, especially from Elise and Jeanne, was top-notch. The location was convenient with the metro station nearby but lacked a lively atmosphere. The dining experience offered a decent buffet, although some variety was missing. Overall, a good value for the money.
Rooms
8.0
The room was very clean and furnished to a high standard.
Service
9.0
The service was amazing, especially from Elise and Jeanne.
Location
7.0
The hotel is conveniently located next to the Rogier metro stop, but the surrounding area felt quiet and more business-oriented.
Dining
7.0
The dining experience offered a decent buffet spread with room for improvement in variety.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Gordon
United Kingdom,
December
2023
7.6/10
The hotel is in a good location next to multiple transport options and a short walk to key attractions. The rooms, while nice, lack soundproofing and have limited coffee supplies. Service is very friendly and accommodating. The dining options are varied and satisfying. Overall, a decent stay with some minor drawbacks.
Rooms
7.0
The rooms are nice but not soundproof; can hear noise from various sources. Coffee supply is limited.
Service
9.0
The service was very friendly and accommodating, even changing rooms upon request.
Location
7.0
The hotel's location is convenient with easy access to public transport but may not justify a high price.
Dining
8.0
The dining options are varied and satisfying.
Facilities
7.0
John
United Kingdom,
November
2023
7.0/10
The hotel has a perfect location, close to the train station and metro, making it convenient for both business and leisure travelers. The rooms are cozy with a lovely view and a sofa, providing a comfortable stay. The service was a mix of nice and rude experiences, with some helpful and friendly staff and others lacking professionalism. The dining experience offered a good variety, though some found it a bit pricey. The facilities were decent, catering to essential needs.
Rooms
7.0
My room on the 8th floor, 826, was relatively cozy with a nice view and a sofa.
Service
6.0
I was positively surprised by the helpful and friendly attitude of the bar staff. However, some other staff members were really rude and not professional.
Location
8.0
The location is nice and central, in a square adjacent to the metro Rogier and close to public transport options, making it convenient for exploring the city.
Dining
7.0
The dining experience offered a good variety of dishes, but I found it a bit pricey at €23 per guest.
Facilities
7.0
The facilities provided essential services like room service, dry cleaning, housekeeping, laundry, and tours/ticket assistance.
Eugene
United States of America,
November
2023
7.2/10
My stay at the hotel was overall pleasant. The room, while facing Rogier square, was clean, cosy, and spacious, offering a nice bed and shower, although the lack of air conditioning was challenging during the hot summer days. The staff provided efficient and friendly service, making my experience enjoyable, despite some noise disturbances in the morning. The location was convenient for easy access to key areas, although the surrounding environment was not the most appealing. The dining options were varied, and the hotel facilities met my needs adequately.
Rooms
8.0
The room facing Rogier square was clean, cosy, and spacious, providing a nice bed and shower.
Service
7.0
The staff was efficient and friendly, making my stay enjoyable, despite some noise disturbances in the morning.
Location
6.0
The hotel's location was convenient for accessing key areas, although the surrounding environment was not the most appealing.
Dining
8.0
The dining options were varied, catering to different tastes.
Facilities
7.0
The hotel facilities met my needs adequately.
Ronald
United Kingdom,
October
2023
7.4/10
The hotel is conveniently located near the main train stations and central attractions. The rooms show signs of damp and could use some refreshing, although the size falls short of other Hilton hotels. Service was overall good with a minor hiccup at check-in. The dining experience was slightly below expectations in terms of variety and quality. The location is central, ideal for exploring the city with transportation and dining options nearby.
Rooms
7.0
The rooms had signs of damp and could do with refreshing. They are not as spacious as other Hilton hotels.
Service
8.0
The service was good overall, with a minor issue at check-in. The staff arranged for a taxi and were friendly.
Location
9.0
The hotel is in a central area near major train stations. It is close to shopping streets and the city center, making it convenient for business or leisure.
Dining
6.0
The dining experience was average with limited variety and quality slightly below expectations.
Facilities
7.0
John
United Kingdom,
October
2023
8.0/10
The hotel has a comfy room but lacks air-conditioning, the service is friendly and efficient, and the location is excellent. The dining experience is top-notch, and the facilities are well-maintained.
Rooms
6.0
The rooms are in need of an update, lacking air-conditioning, but the bed and shower were nice and comfortable.
Service
8.0
The staff was relaxed, professional, and efficient, always ready to assist with a smile.
Location
9.0
The hotel is situated in the best neighborhood, close to major attractions and shopping areas, making it convenient for exploring the city.
Dining
9.0
The dining experience was amazing with a variety of delicious options, especially the made-to-order omelettes.
Facilities
8.0
The facilities are well-maintained and offer a comfortable dining experience.
Henry
United Kingdom,
October
2023
6.8/10
The hotel is conveniently located near the city center, with easy access to popular attractions and shopping areas. The rooms are compact but clean, while the service is friendly overall despite occasional lapses in attentiveness. The dining options are decent, offering good quality food. The facilities are adequate for a comfortable stay, though some areas may benefit from improvement.
Rooms
6.0
The room I stayed in was small, but it was clean and sufficient for a short stay. Some areas appeared a bit worn out.
Service
7.0
The staff, particularly at the front desk and restaurant, were friendly and helpful for the most part. However, there were instances where the service seemed a bit slow and unresponsive.
Location
8.0
The location of the hotel was convenient, within walking distance to key attractions and a large shopping mall. Easy access to public transportation made getting around hassle-free.
Dining
7.0
The dining experience was satisfactory, with decent quality and variety of food. The prices were reasonable for what was offered.
Facilities
6.0
The hotel facilities, including the restaurant and common areas, were functional and met basic needs. However, some areas could use a refresh to enhance the overall guest experience.
convenient location
small rooms
Ronnie
United Kingdom,
September
2023
7.8/10
My stay at the hotel was pleasant overall. The rooms, although small, were comfortable and had a good selection of TV channels. The service from the staff was friendly and accommodating, making my experience enjoyable. The location was convenient for transportation, though the ongoing construction nearby could be a drawback. The dining experience was decent, but there were some missing items noted. Overall, a value-for-money hotel with good facilities.
Rooms
8.0
The rooms, while small, were very comfy and had a good selection of TV channels.
Service
8.0
The staff provided friendly service and made my stay enjoyable.
Location
7.0
The location was convenient for transportation, though the ongoing construction nearby was a downside.
Dining
7.0
The dining experience was quite alright, but there were some missing items noted.
Facilities
9.0
The facilities offered, including the fitness and spa room, were great.